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Received December 18, 2009
Dear customer,
We have received some calls from customers regarding the absence of the Opus Reality Card in the Opus and asking why there is only one glove included.
We took the decision to include just one white glove purely as a further tribute to Michael Jackson. The single white glove is an iconic and defining symbol of the man and his extraordinary career and we thought it only fitting to include just one glove with your Opus. We hope that this is an understandable decision.
Please be assured that the promised Opus Reality feature is very much part of the Opus offering, but we want to ensure that this is something only available to our customers. With that in mind, it has been decided that this should be offered through a secure and protected online forum. In the New Year, you will be provided with your own unique pass code to a secure area of the Opus web site. The Opus Reality trigger card will be available to download from the site and used to access footage that will be presented in a way that will hopefully provide you with a unique ‘Michael Jackson Experience’. The benefit of using this system is that it significantly reduces the possibility of non-Opus customers being able to access this experience.
We are committed to bringing you a selection of Opus Reality footage over the coming year with the first example ready for you before the end of January 2010.
We hope that this has helped to address these queries.
Have a great holiday.
Sincerely,
Opus Media Group.
customercare@michaeljacksonopus.com
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