California Michael Jackson Fan

*12/30 update complete for 12/30 *added 12/30
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Today (12/28), according to the correspondence below from Mr. Wald of OPUS, deliveries should commence. PLEASE update this post with any deliveries or updates --including what COUNTRY you are from. Thank you so much! Cali
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General UPDATE 12/27: PLEASE SEE these 2 responses posted 12/23 and this one posted here 12/22, from Jeff Wald, President of Opus Media Group. Thank you! *end update

This is just a start-- and will be updated as comments are found by fans according to country. Maybe this will help some of you who may not have gotten any updates. If you get any communication about the delivery date of your Opus outside the US, please comment below, post links from others or email me at cali_mj_fan@yahoo.com .

Thank you VOLOS for reminding us of this:
Thu, 12/24/2009 - 00:31 — VOLOS
"THERE'S NOTHING THAT CAN'T BE DONE IF WE RAISE OUR VOICE AS ONE." MJ

Countries will be listed alphabetically as they are added:
Africa
Kenya Sat, 12/19/2009 - 11:52 — carolelovesmj4ever
I just received my Opus and it is absolutely gorgeous

Argentina
Tue, December 29, 2009 3:24:21 PM
(private message/2nd hand) Tue, December 29, 2009 3:24:21 PM
From one fan in Argentina to another in Chile, South America is expected to be delivered after January 4th, per Argentian customer phone conversation with Opus. *added 12/30 (approval granted)

Australia
12/23/09 - Message from Jeff Wald, President, OPUS
Australia and New Zealand will most likely not receive theirs until January 4th because of the timing of ships leaving China.

Austria
12/30 09:12am Post 1387
I´ve got my Opus today!!!! *added 12/30

Belgium
Wed, 12/23/2009 - 13:21 — Gunther112
I've received a tracking number by FedEx 2 weeks ago, I check their site every day and the parcel/book has not been picked up yet !! 2 weeks ! So delivered before Xmas, no way. In the original Ticketmaster e-mail, it was even promised before Dec 18.
Wed, 12/23/2009 - 01:47 — Gunther112
Still waiting....I'ce ordered mine Aug 26...way before Dec 1st.

Brazil
Tue, 12/29/2009 - 04:57 — Carol
I live in Brazil and ordered my Opus on October 22th. The only thing I´m doing now is waiting....waiting....and nothing happens. No e-mails from DHL or FEDEX....simply nothing... no news. The expectation is getting bigger as the anguish too... I´ve emailed everybody Andy, Customer Care, Ticketmaster.... no replies. *added 12/29

Bulgaria
Thu, 12/17/2009 - 11:54 — Bulgaria
I can't wait mine.I pre-orderet at October.It will great.I love you Michael!!!

Canada
Edmonton December 23, 2009 6:40 AM edmonton cda said...
I have been promised that my book would be here before christmas.I paid $302.30 and I ordered Nov.4 2009. They have only given me a purchase#. No one returns calls or emails. I have been patient, now I am completely infuriated.

Ontario Wed, 12/23/2009 - 09:43 — llavergne
It came! It came! Today at 10:30 a.m.

Chile
Mon, 12/28/2009 - 20:08 — byfepo
OCT.10 2009 I BUY opus....TODAY I HAVE JUST USS200 LESS IN MY BANK ACCOUN. IM FROM CHILE, AND I DONT HAVE ANY NOTICE ABOUT IT....CAN YOU HELP ME? *added 12/29
(private message) Tue, December 29, 2009 3:24:21 PM) *Another Customer/Fan*
I bought my Official MJ Opus on August 29th via ticketmaster, and it was charged immediately. I've read that some people who bought their opus later than that have received their Opus. I've been calling to Opus, I've sent mails to ticketmaster (they answered me) and Opus. But no one give any solution or information.This afternoon I received a mail from a girl in Argentina and she told me that she talked with someone in Opus. The only information she could get was that Opus to South America will be delivered after January 4th. I think is not necessary to tell you how dissapointing is this whole thing, because I bought my book to have received by Christmas, but it didn't arrive. And the worst part is that no one takes responsability about all this mess, and if they say something they forget that some Opus should be delivered to East europe, Asia, Africa and Latin America. I just want my book as soon as possible, some explanation for the delay and some kind of compesation like the Opus group offered to the customers of Europe. *added 12/30 (approval granted)

China
Hong Kong: Wed, 12/23/2009 - 14:07 — wlmj
I received the Michael Jackson Opus and so disappointed to find that some pages were damaged. There are scratch marks and dirty on at least 5 pages. I emailed kraken opus 3rd times but no reply.
Wed, 12/30/2009 - 07:02 — ctotw
Finally recieved my Opus, after almost 4 months of waiting! But really disappointed to see my book cover (the black cover) damaged! I've emailed OPUS *added 12/30

Denmark
Tue, 12/29/2009 - 16:16 — themjj
None of us fans from Denmark have recived our opus's... I know that most of us ordered it in the begining of the pre-order offer around august-september... I got an e-mail from fed-ex on december 17th saying that my shipment was scheduled to be sent on 12/17/2009, and got a tracking number, but using the tracking number it shows that it has yet to be picked up, so unless they are slow at updating, my opus isn't even underway...
I am personally a little anoyed that we did not recive any email from OMG telling us that the shipment was delayed and telling us when to ecpect it. My mother bought 2 opuses as christmas presents for me and my sister and was really upset when she didn't get them on time, and never heard from OMG. She thought that we had once again been victims of MJ hoax artists (this has happened on 2 orcations earlier this year)... Because I have more faith in OMG I calmed her down, and found the statement from OMG online! But I still think it would have been a better move on their part to send e-mails to the afficted countrys.
Now I just hope we get them soon! *added 12/29
UPDATE: Wed, 12/30/2009 - 08:00 — themjj
Denmark update! Today I finally saw progress on the fedex website... It went from "started" (which it had been saying since the 17th) to "underway", but the part that got me mad is, that it isn't scheduled for delivery until the 11th of january! How does that make sense... At first we where promised delivery before christmas, around the 17th of december, then the shipping was 4 days late due to weather conditions, then another 4 days late due to customs checks... that equals around 8 days late... we where then promised that it would be delivered around the 28th of december... Then today the 30th we finally get the update that it won't come until the 11th of january... that is a 26 day delay, without any explanation, nothing! 8 days are accounted for, but what about the last 18! Bad service!!! *added 12/30

Estonia
Wed, 12/23/2009 - 08:45 — Liis22
I live in Estonia and ordered my Opus 12th september but I haven't recieved it and I'm really disappointed. I know I live far away from US and China and so on, but then they shouldn't have to promise to deliver it by Christmas. I wrote to Ticketmaster, Kraken Opus customer care and that Andy guy. Ticketmaster said that I will have my opus well before christmas (yeah right!) and Kraken Opus haven't replied. I'm so so so sad, because now my Christmas is a litlle bit ruined..
UPDATE (and a little humor) Tue, 12/29/2009 - 13:12 — Liis22
Hello Cali and everyone here! Estonia is reporting - still no answer from Andy, no tracking number, no OPUS (I ordered it on 12th September). I'm getting really frustrated but it's great to see I'm not alone in this. Thank you, Cali, for the enormous effort you have put in to helping us, I really appreciate it.
(*note from Cali- I left this HUMOR in this post because it still is making me laugh!)
I remembered the movie "Cast Away" where Tom Hanks played a FedEx manager who was delivering packages on Christmas eve (sounds familiar?) when he's plane crashed to a remote island. Tom had to make supplies from the packages in order to survive. I'm starting to think that's what happened to my Opus - Tom Hanks burned it (or worse - used it as toilet paper - sorry for that)
OK, to be honest, I really believe we get our books soon, I haven't given up hope and nobody should. *added 12/29

Europe
12/23/09 - Message from Jeff Wald, President, OPUS
The UK had additional problems. The boat was four days late arriving from China due to the weather and once again Customs held up one container for four days and one for nine days. Now we are faced with terrible weather conditions in UK with the airport FedEx uses closed for two days. This will make the rest of Europe a little late. We expect Europe to receive their OPUS' by the 28th of December. This date is predicated upon current conditions and is not a guarantee but rather our goal.

NOTE FROM CALI: If you live in Europe, you likely know what countries make up "Europe". For those who are like me, and know some but not all, Wikipedia has an article of European Countries by population. It is the closest thing I can find that lists all the countries - and hopefully this is the same as what Mr. Wald (President of OPUS) is referring to.

Finland
Wed, 12/30/2009 - 02:09 — Liis22
Well, someone from Finland got his/hers Opus yesterday. Finland is only 49 miles from Estonia.. *added 12/30

France
See email from Opus on the post here

republic of Georgia
Fri, 12/25/2009 - 11:15 — ana19928
Hello I'm from republic of Georgia.When I saw the comment of Russian fans, I also decided to write about me, as Georgia is beneath Russia(on the border of Europe and Asia) and I have the same problem.I haven't receievd my opus yet and i'm very dissapointed:( I have send letter to krakenopus( I've ordered my book by opus, not a ticketsmaster) but there was no answer from them. What can I do, or how can I complain about that? I want my opus!!! Please help:(
*update from ana19928 Tue, 12/29/2009 - 03:03 — ana19928
THE MOST IMPORTANT WHAT HAPPENED YESTERDAY IS THAT OPUS TOOK THE MONEY FROM THE CARD.I HOPE I'LL GET MY BOOK SOON.SO HAPPY! *added 12/29
*UPDATE: This customer ordered December 3. *added 12/30

Germany
Fri, 12/18/2009 - 00:51 — gabun
I have already bought it and my shipment confirmation received me for 2 days ago.
(private message): gabun 12/25/2009 - 01:18am
No, me and all the other German customers, we haven't our Opus yet. We have received an email from the customer care before Christmas (attached was 12/11 and second email- see update 12/25)

UPDATE 12/25: See email sent to a German fan (sent to fan 12/18)

Greece
Tue, 12/22/2009 - 07:34 — VOLOS
I am from Greece and nothing yet.

Fri, 12/25/2009 - 03:50 — VOLOS
Well i've emailed 3 times ticketmaster which is responsible for Europe but it was always a failure. I don't know why. I've emailed also Andy twice but i had no response. All i have to do now is to wait as we all European fans do.The bad thing is to wait forever.That's what i'm afraid of.
UPDATE Tue, 12/29/2009 - 08:20 am PT — VOLOS
I AM FROM GREECE AND I HAVE ORDERED MY OPUS A DAY BEFORE 9/12. I HAVEN'T RECEIVE IT YET. *added 12/29

India
December 28, 2009 8:38 AM TheFinalMiracle said...
I also haven't got my MJ OPUS despite pre-ordering it. None of the customer service will respond. I think all of us have to get together and do something about this. *added 12/28

Ireland
Tue, 12/22/2009 - 09:51 — michelle2g
HI, I WAS JUST WONDERING DOES ANYONE HAVE A PHONE NUMBER TO RING THE OPUS COMPANY, AS I ORDERED MY BOYFRIEND THIS VERY SPECIAL BOOK BACK IN SEPTEMBER AND I REALLY WANTED TO GIVE IT AS A CHRISTMAS PRESENT, HOWEVER I HAVE NOT RECEIVED MY TRACKING NUMBER YET AND I HAVE SENT LOTS OF EMAILS TO customercare@michaeljacksonopus.com AND HAVE HAD NO REPLY'S WHAT SO EVER IT IS VERY ANNOYING NOT TO RECEIVE ANY INFORMATION FROM THE COMPANY OR ANY REPLY'S . I HAVE RANG TICKETMASTER BUT THEY DON'T KNOW ANYTHING PLEASE HELP !!!!!!!!!!!!!!!!! : ( (*added 12/26 awaiting update if received)

Italy
Thu, 12/24/2009 - 01:18 — Stef4ni4L
I have not received the book, there is written by 01/05/10 , I'm sorry because I had booked Sep 1 ... but no matter...

Mexico
(from private message)
12/21 I ordered mine back in August, and I have not received anything yet.
12/25 No news so far.
(update from private message)12/28/2009 - 23:31 *added 12/29 & posted under US also
Although the billing address I gave during the purchase is in Mexico, my mailing address is in Texas and I have not received my Opus yet. I pre-ordered back in August 29th, and my credit card was charged the same day. I will keep in touch.

Netherlands
See email from Opus on the post here

New Zealand
12/23/09 - Message from Jeff Wald, President, OPUS
Australia and New Zealand will most likely not receive theirs until January 4th because of the timing of ships leaving China.
UPDATE: 12/30 08:01am Post 1381
I received an email from Opus last week and they said I would get my opus THIS WEEK. And now, just a few minutes ago, I checked the status from my Opus on the FedEx site. ... It says that my Opus should be here 11th of January in stead of THIS WEEK! This is a disgrace! I ordered my Opus in August!!! First they promise us it would be here before Christmas, but a few countries (including mine) wouldn't get their Opus before Christmas due to weather conditions. B.S!! And then they promise us we would receive it this week, and they break their promise AGAIN! *added 12/30

Phillipines
(via email) Sun, December 27, 2009 8:02:22 PM
Hey there. I ordered mine last November via Ticketmaster USA and had it delivered to the Philippines. I haven't received it yet. It's just way disappointing -- beyond words. I sent e-mails to Kraken Opus through Andy Clay and Ticketmaster. The person who holds the Ticketmaster account on Twitter feels sorry for me but could not do anything more. And now, Amazon is offering the Opus at a special pre-order price. Had I known that Amazon would sell this, I would have waited for it. But Opus announced that it was an exclusive thing and that only Ticketmaster was allowed to sell it. Geez. Hey, Opus, surely you have noticed all these complaints, yes? Then what in the world are you doing about it? You wouldn't want your (bad) image damaged now, would you? *added 12/29 (also awaiting update)

Polland
Wed, 12/23/2009 - 14:57 — Jolanta
I pre-order it in september, now is 23 december and I haven't a e-mail yet. No informations so I don't think I receive it before Christmas.
UPDATE: (private message) 12/29/2009 - 13:30 I'm waiting, waiting..... and no informations about date. *added 12/29

Romania
(private message) Sun, December 27, 2009 5:49:49 PM
I'm from Romania. Do you think that I might also receive my book starting this week since I'm from Europe as well? I have emailed Andy from Opus 4 times but no reply. *added 12/27

UPDATE: (private message) Tue, December 29, 2009 2:14:09 PM I haven't got my opus yet. I hope that maybe I will receive it tomorrow (actually I hope that everyday, that "tomorrow" will be the big day)... *added 12/29

Russia
Thu, 12/24/2009 - 13:24 — Russia
Dear Cali,
Fans from Russia trace your letters and messages concerning the Opus. First of all we wish to thank you for support of admirers of Michael Jackson all over the world! Also, we wish to express our discontent with the Opus company and Ticketmaster.
All of us placed the orders for Ticketmaster till 01.12.2009, and many of us till 01.10.2009. We saved money and refused to ourselves in everything to have this book! It was promised to us at the order that we will receive the complete set (2) gloves, a 3D card and a copy of a banner of a memorial wall. None of us received the Opus till now, though all guaranteed its reception till December, 25th 2009. Those fans who addressed the Opus, Ticketmaster and Andy by e-mail have not received any answer concerning delivery terms. Many countries received some information on carrying over of the terms of delivery in connection with the problems at customs, weather conditions etc., but our inquiries are persistently ignored.
One of us communicated the Opus by phone and as well as much had been gave the answer that all is completed and in the nearest future we can receive the Opus. More exact data has not been given to us, meantime other European countries receive the information on exact date of reception. We cannot remain more in ignorance when we can receive the book!
Merry Christmas and Happy New Year!

Best regards,
Michael Jackson's Russian fans

UPDATE: Tue, 12/29/2009 - 11:24
Dear Cali,
We hurry to inform you that none of us in Russia received any message from the Opus or Tiсketmaster. We are much worry whether we can receive the Opus at all because in the case of FedEx delivery the goods should not be expensive more then 75 USD otherwise the problem with Russian customs would be. Therefore we wrote many letters to the Opus explaining this fact but we received no answer.
Also, we have informed the Opus on the huge desire to receive the book, instead of the refund.
Thank you for the rendered assistance.
With great respect, best regards and L.O.V.E.
Russia *added 12/29

South Africa
Sat, 12/26/2009 - 22:11 — shad
I received an email stating that I will be receiving my fedex tracking code but I have not received anything yet. Can you follow up for me please. I pre-ordered in October and was promised delivery before xmas. That did not happen. *added 12/26

South America
Tue, December 29, 2009 3:24:21 PM
(private message/2nd hand) Tue, December 29, 2009 3:24:21 PM
From one fan in Argentina to another in Chile, South America is expected to be delivered after January 4th, per Argentian customer phone conversation with Opus. *added 12/30 (approval granted)

Spain
private message - 12/20 10:11am PT
I've been reading the post os a spanish forum, and in Spain they're receiving heir Opus since last week *added 12/30 I can not independently confirm the comments of Spain, but forum itself has been sourced. Translation needed.

United Arab Emirates
Dubai Sun, 12/20/2009 - 16:53 — michael come back
oh my god i cant wait to have my opus.

United Kingdom
Wed, 12/23/2009 - 08:49 — laura17
I ordered my OPUS on 21st Aug and still have not recieved it! I was sent a tracking number today but when looking it up there is no details. I called Fedex the delivery people and they said they thought they were going out in the new year. I was told i will get it before christmas and am still being emailed that i will recieve it before christmas. This leaves 1 day tomorrow!

Posted Email from UK Fan- Communication from Opus

York Sat, 12/19/2009 - 19:07 — missye29
Well, I just opened it up and found no glove. Was disappointed, but the book itself is awesome.
12/23/09 - Message from Jeff Wald, President, OPUS
The UK had additional problems. The boat was four days late arriving from China due to the weather and once again Customs held up one container for four days and one for nine days. Now we are faced with terrible weather conditions in UK with the airport FedEx uses closed for two days. This will make the rest of Europe a little late. We expect Europe to receive their OPUS' by the 28th of December. This date is predicated upon current conditions and is not a guarantee but rather our goal.

**United States
This is just to see the earliest someone has received it.

Earliest so far: Tuesday December 15th:
Thu, 12/17/2009 - 13:44 — Smile4michael
OH MY GOD I GOT MINE 2 DAYS AGO

(UPDATE from private message)12/28/2009 - 23:31 *added 12/29 & posted under Mexico also
Although the billing address I gave during the purchase is in Mexico, my mailing address is in Texas and I have not received my Opus yet. I pre-ordered back in August 29th, and my credit card was charged the same day. I will keep in touch.

Vietnam
December 26, 2009 9:47 AM
Anonymous said...
The Opus has been delivered to me (Vietnam) but 3D card is missing from the box!!! does any one happen to know what's wrong? please advise *added 12/26

Link to forum conversation about receipt of Opus on The Michael Jackson Tribute Portrait *added 12/27

Merry Christmas Michael from Russia
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