BREAKING NEWS:

It appears necessary to write this. All content contained within this blog is the sole property of Cali MJ Fan, unless otherwise Sourced as another's proprietary work. Copyright 2009-2011. All Rights Reserved. You are free to link, share and repost with content in full, as it appears, and must include a link back to this blog. Thank you for that courtesy. Much L.O.V.E., Cali

Thursday, April 8, 2010

NO OPUS REALITY! If you want to file a complaint

Looks like the OR card will be just a souvenier. There is NO MJ agumented reality.  The technology exists.  The MJ content does not.  Kraken's website was down for 2 days this week.  When it re-emerged, this page (regarding the Opus Reality) no longer exists:  www.krakenopus.com/family/michaeljackson/reality.php  Here is a cached comparison showing the changes.  All lined-through items means the words are deleted. 

The "Extras" page is still present, but will (my estimation) be removed as well.  Actually, if you notice, the part about downloading the trigger image (in color or black/white, or for iPod) is not there anymore. 

Click to file a complaint:
English HERE
Spanish HERE

(Below is a sample of what you can send or you can copy/paste the information below between BEGIN COPY HERE and //END COPY HERE. You are limited to about 3000 characters. This comes in well under)

You can be from anywhere in the world to file a complaint.

BEGIN COPY HERE:

Mail/phone rule violation;
violation of company TOS;
False Advertising/Bait and Switch;
Not delivered timely;
No option given to approve or cancel;
Actual book recd was NOT approved “by Michael Jackson himself” as advertised by Karl Fowler on Today show;
Missing 1 glove of pair;
Opus Reality Card NOT recd, Kraken Opus does NOT have permission to use copyrighted images for Opus Reality videos;
did NOT receive digital Opus Touch’n’Turn DVD;
weight advertised was 38 lbs., ACTUAL book recd weighs 26 lbs.;
photos are NOT from Michael Jackson’s OWN personal archives, NO approval for use of MJ personal photo archive from probate judge/estate admin, photos used were from photographers ONLY;
No translation booklets recd;
For additional info, contact Jeff Wald, FORMER President, Opus Media Group, North America (who personally negotiated the deal with Michael Jackson himself and John Branca and John McClain) and editor Jordan Sommers (EVP, OMG, NA), and both HAVE tried RELENTLESSLY to mitigate OBO customers.

See evidence:
http://calimjfan.blogspot.com/2009/12/update-opus-delivery-date.html ,
https://www.krakenopus.com/store/terms_of_sale.php ,
http://www.krakenopus.com/news/news.php?id=117 ,
http://www.krakenopus.com/news/news.php?id=99# ,
http://www.youtube.com/watch?v=Y6ltZ40FPbI&feature=channel ,
http://www.youtube.com/watch?v=GuSeBElpTb0 ,
http://www.rollingstone.com/rockdaily/index.php/2009/09/25/the-official-michael-jackson-opus-book-to-feature-unseen-photos-augmented-reality/ ,
http://calimjfan.blogspot.com/2009/12/opus-email-from-opus-media-group.html ,
http://www.youtube.com/watch?v=UcZAkJ7oReY  (*0:41),
http://today.msnbc.msn.com/id/32376074/ns/today-today_books/ ,
http://calimjfan.blogspot.com/2010/03/opus-reality-card.html ,
http://www.youtube.com/watch?v=Pg3EN_MSIe0&feature=channel ,
http://calimjfan.blogspot.com/2009/12/opus-ticketmaster.html ,
http://www.youtube.com/watch?v=GuSeBElpTb0 ,
http://articles.latimes.com/2009/dec/09/entertainment/la-et-jackson-opus9-2009dec09/3 ,
http://entertainment.timesonline.co.uk/tol/arts_and_entertainment/music/article6795428.ece

//END COPY HERE.

When it asks for company address and information, this is what you need:

Karl Fowler, CEO/Founder
Opus Media Group Limited dba Kraken Opus
29 Glategny Esplanade
St Peter Port
Guernsey
GY1 1WR
Telephone +44 (0)20 7213 9587
Fax+44 (0)20 7213 9588
karl@krakengroup.com  CORRECTION MADE

30 comments:

  1. I will link the url's above later-- but they don't have to be linked in the complaint form.

    ReplyDelete
  2. OMG! How did you get confirmation? This seriously pisses me off....not sure why as it is exactly what I was expecting ... but still! Grrrrrr!!

    Patti

    ReplyDelete
  3. Working in the KIITChen...so much work!...but at the end...BB will have what BB deserves!!!
    LOVE YOU SWEETIE!! MUAGH!!

    ReplyDelete
  4. Hi Cali,

    It's a heartbreaking news. How about those you told us that they have received the Opus, are those confirmations sent by Kraken to cheat you? Is it able to contact them again to see if they are real? Please advise.

    Teresa

    ReplyDelete
  5. The Fed Ex Tracking information and the deliveries are real Teresa.

    Just really really REALLY delayed for some reason!

    Much L.O.V.E.
    Cali

    ReplyDelete
  6. I can't be more heartbroken than these >_<
    have no my OPUS and also OR card.
    what do I want from this company?
    my money just gone on the internet >_<

    anyway,
    very much thank you for the update
    How are you? Are you get much better?

    Don't forget to take care yourself.
    I really care about you.

    LOVE
    KIB@Korea

    ReplyDelete
  7. Just another disapointment in this company! I got my opus MUCH LATER THAN PROMISED but, was looking forward to the reality card. thank you for the updates. I will make sure to copy/paste all this and send on.
    M.J. L.O.V.E. Ellie

    ReplyDelete
  8. Dear Cali,

    Hope you feel very well, here everything's ok.

    I've tried send the email to Karl, but the adres is not good I think, because the emails I've send, are returning straight back to me?

    So I guess we cannot send the crook the mail.

    Thank you that you are so good for the MJ Fans.

    You are a very sweet person.

    Kind regards, Raymond

    ReplyDelete
  9. Velvet! hugs thank you
    KIB! hugs thank you

    Raymond, hugs and thank you!

    Sorry, I did put up the wrong email (that's my fault-- guess I'm not as well as I thought I was..lol) but you should use the links at the top of the page (English here and Spanish here) for the complaint. The Opus UK address information is posted here so you don't have to go looking for it.

    Does that help?

    Much L.O.V.E.
    Cali

    ReplyDelete
  10. *waves* HI ELLIE! hugs! Nice to see you! Thanks sweetie!

    ReplyDelete
  11. CPC: Report from KIITChen in South America and Spain...SUCCESS!!!...people is tasting the puddings and getting them into the oven!!! haha!!! LPPC...is Happy!!!..and so her finger bones!!!
    Huggies sweetie!!

    ReplyDelete
  12. Oh pudding! Yummy! Hugs to you and here's a bowl of ice water for your fingers. LOL TY LPPC! Mmmmmm... pudding. I think it needs some whipped cream too! LOL

    L.O.V.E.
    Cali

    ReplyDelete
  13. Hey Cali
    I don't know how to start or what to say!!! First, miss you so much:*how are you feeling dear? I was frightened about that hospital thing:(
    This is so disgusting!!!!!!!!]
    I would buy my opus without it's extra uniqness of OR technology, but believe me this made a huge impression on me.And I think lots of people were just amazed that despite the gorgeous book, they would have access on MJ's rare stuff.They even gave us codes!!!!!!!! And I'm saving this letter(printed!) in my drawer,each time smiling at it.
    THIS IS A LIE!
    THIS IS A CRIME!
    THIS IS AN UNPRECENDENTED DISRESPECT TOWARDS
    M.J !!!!

    My heart is aching.This person was struggling his whole life, and this battle isn't over even after his death.Now, we fans are struggling for M.J's name.Why don't all this people sit down once and think that they are doing the wrong thing, that they're not just using the great person's name but disrespecting him? Do I have to believe that they've all lost their feeling of conscience?
    I think I have to, but it's very painful to believe.

    Love you all M.J's fans, REAL FIGHTERS!!!

    WE ARE THE WORLD!!!!


    L.O.V.E

    Ana

    ReplyDelete
  14. Hmmmmmm... just noticed that the kraken opus website now lists the weight of this opus as 26.5 lbs. Strange. Did they just realize they forgot to send the other 11.5 lbs that were advertised originally? LOL

    ReplyDelete
  15. Hmmmmmm...PattiAnn you are right, I have just noticed the same...and the OR CARD ( aka ) THE CARD...because it is just a card, an useless card it doesnt weight 11.5 lbs!...so... it would be other OPUS...the real one??...or may be they forgot to say that during Kraken LONG TIME DELIVERY the OPI will lost that 11.5 lbs???...Strange...

    ReplyDelete
  16. LOL @ Velvet! The Kraken Opus diet plan! Lie, cheat, steal and delay and lose 11.5 lbs in just a few months! Ha Ha Ha! And we forgot about the 2nd cheap glove..... that would have been another few ounces! VERY strange!

    ReplyDelete
  17. Thanks for the info, Cali. I filed a whole new complaint! Time for the FTC to take action!

    It's all for love. L.O.V.E.,
    MiMi

    ReplyDelete
  18. @Patti-

    I love your comment about the diet pan- will get that to my MJ firends here in holland- made me laugh so im sure it will make them laugh as well. Thank you for your great sense of humor- i need it to keep this OPUS deal a little less depressing!!

    ReplyDelete
  19. HAHAHAHA PattiAnn!!! Funny!!!...KRAKEN DIET GROUP! HAHA!!!...and how to lose weight in 7 months!!!...guarranted or we wont refund the difference!...haha!!!...

    ReplyDelete
  20. This comment has been removed by the author.

    ReplyDelete
  21. I'm busting a gut here!! HaHaHaHaHaHa! "guaranteed or we WON'T refund the difference". I Love it! LMAO!

    ReplyDelete
  22. @ Chantal ----- At this point it's either laugh or cry about this whole mess! Nothing else we do seems to make a difference.. LOL

    ReplyDelete
  23. Oh.. YAY!!!! It worked! I FINALLY figured out how to post with my profile! Woo Hoo!

    ReplyDelete
  24. @ PattiAnn---You look better naw!!!...HAHA!!!

    "THERE'S NOTHING THAT CAN'T BE DONE IF WE RAISE OUR VOICE AS ONE." MJ

    ReplyDelete
  25. Dear Cali,

    Hope you are feel very well, Here everything's ok with me.

    I have send another new mail now, and that went straight to them.

    I have had an confirmation mail back from the FTC, so I hope we can mean something as we all together fight against these crooks.

    Many many thanks for your great support for us, the MJ Fans.

    I hope that everyone that has not yet received their Opus, they received him very quickly.

    I have a last question Cali, have you had and seen my mail that I had send you, with the music of MJ in it, that were sung by Trijntje OOsterhuis?.

    That is here a great succes, and hope you find it nice interpretations of Michael's songs.

    Kind regards,

    Raymond

    ReplyDelete
  26. Hi Cali,
    I'm still waiting for my Opus. Emailed Customer Service and again no reply.This is 7 months

    Thanks
    Lorraine from Australia

    ReplyDelete
  27. I posted this video warning to prospective buyers.
    From Brazil
    http://youtu.be/xROMHx3ao-c

    ReplyDelete
  28. I posted my complaint MONTHS ago and heard NOTHING. I am thinking Class Action suit here What do all of you think? If there was enough of us, we could probably come up with a retainer?

    Live_Long_N_Prosper at yahoo dot com

    ReplyDelete
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