ORIGINAL POST DATE: APRIL 26TH
UPDATE (June 16th): Customer still has NOT been contacted for replacement!
UPDATE (July 16th): Customer still has NOT been contacted for replacement!
UPDATE (FEBRUARY 16, 2011): Customer still has NOT been contacted for replacement!
NOTE: This was not deliberate damage to this person's Opus. It was more a quality control issue at the manufacturer or aftermath from delivery-- perhaps being dropped several times. I have (as noted below the pictures) already received a response from Kraken Opus UK about replacement for this customer. Cali
These pictures were sent to me by a customer who FINALLY got their MJ Opus -- and opened it TWICE. To top it off, it just had to be one of the books sent to Russia. (Cali is cussing! @#%(#(%)
I would say this one is approved for a replacement, wouldn't you?
UPDATE (4/26/10): Customer is being contacted TODAY to arrange replacement.