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Saturday, March 20, 2010

MJ's Opus weekend update

It is nice to open my mail to see some of you have gotten your Opi. Oh I am so happy. I know there are some still waiting and everyone is excited. So just try to patient and it will get there before you know it. One customer just wrote about receiving his-- that is was well worth the weight, err, wait. (Thanks Sam)

Russia & Ukraine delivery updates: As mentioned yesterday, the MJ Opus' are in route to you in Russia and Ukraine. They should arrive Monday/Tuesday, and then go through processing with Customs, etc. So, just plan on next Friday, and then if it gets there beforehand, you'll be that much happier. The longest of the wait is over. Here is a copy of an email sent to some of the customers in Russia last night. Don't worry if you didn't get it-- the IT department was gone by the time it was sent, so there wasn't a way for Andy to get the full list-- but it is coming. PROMISE!

Dear customer

I am aware that shipping to Russia has been a massive problem and a very frustrating experience for you. As you are aware our first attempt to deliver failed due to serious problems with customs. We have addressed this and sent your order out to you again at the start of this week.

This evening, having checked the progress of your order I noticed that there appears to be little update from Fedex on a number of deliveries to Russia. Unfortunately due to the time here in the UK I have been unable to follow up with FedEx to try and ascertain a status update on your shipment. You have been sent your tracking number and I am confident that I will have this issue sorted on Monday next week and updates to your delivery will appear on the FedEx website.

In the meantime I would like to apologise for this problem and assure you that your Opus will be delivered next week.

As soon as I am able to get an update from FedEx on Monday I will send this through to you.

Kind Regards
Andrew Clay

Translation booklets: While I do not have any official answer on this topic, well, sorta, I would say to those who are waiting for the booklet that was advertised being translated into one of 12 languages-- Don't hold your breath. I don't get the impression these were actually done or printed. So those asking about them, Sorry!

Nate Giorgio "apology" prints: (Taiwan, Japan, Netherlands, France, Germany, Australia, New Zealand) No update on these at the moment.

OR Cards: Please email lara@krakengroup.com  if you want one mailed OR you can print the trigger image directly from your computer. (See the email that was sent to you back in January from Kraken Opus with passcode to Opus owners).  No further update at this time about the content for Opus Augmented Reality webpage.  Last checked, still showing "hold page".  Awaiting update from Karl on this. 

Have a GOOD weekend and everyone just hang on a few more days. Ok?

Much L.O.V.E.
Cali

11 comments:

  1. HI MY SWEET CPC!!, LPPC IS BACK!!HAHA!!, Im fine, I just had a so so day yesterday, Im ok naw!!, I sent you an email dear!
    No OPI here until monday or tuesday, not sure, when I have a definetely date I will tell you...You will be the first to know when my OPI arrive home with his mummy!! HAHA!!
    I hope you are enjoying that perfect place where you live sweetie!!
    LPPC send you the biggest HUG, you are THE BEST CPC!!!!!

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  2. I actually feel that they should give me an "apology" print as well - I've waited for so unreasonably long for the book, and I am still waiting at the moment. They owe me at least an apology gift or something like that. =(

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  3. Laveder

    I think like that too;)

    MUCH L.O.V.E to you
    Ana

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  4. Well Argentinian OPIS...still trapped in customs,in Jet Cargo, they dont have idea when the books are being released....so...we dont have a delivery date, yet...
    I hope that the Easter bunny could bring my OPI....GRRRRRRRR.....!!!!!

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  5. Hi Lavender & Ana,

    I know you both feel that. Boy do I too!

    In one of my conversations with Karl, he had mentioned we would talk about how they might be able to apologize for a later conversation. Right now we just wanted to focus on deliveries. So just wanted to let you know that is on the action list.... we just have to get through the delivery part first.

    PS. I did come right out and say "don't even think about a 20% discount on future purchase as an apology"... so that wasn't even on the table. HA

    I'll do my best but can't make any promises but know that it has been mentioned.

    Much L.O.V.E.
    Cali

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  6. Cali, THIS IS IT!!!
    I have received my opus!!!!!!:)))))))))
    It's amazing!!!I'm still under impression!!!
    I couldn't imagine it was so big!!!:000OO
    Later,I'll write a letter to you:)
    WHAT I WANT TO TELL YOU NOW, IS THANK YOU FOR EVERYTHING YOU DID TO ME, FIGHT IS OVER AND IT'S YOUR MERIT!!! THANK YOU, L.O.V.E U FROM THE BOTTOM OF MY HEART:*:*:*

    ANA

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  7. OH Ana! YAY!!
    YAY!!
    YAY!!YAY!!
    YAY!!
    YAY!!
    YAY!!
    YAY!!
    YAY!!
    YAY!!
    YAY!!
    YAY!!
    YAY!!
    YAY!!
    YAY!!

    YAY!!
    YAY!!
    YAY!!
    YAY!!
    YAY!!YAY!!YAY!!YAY!!YAY!!YAY!!YAY!!YAY!!YAY!!YAY!!YAY!!YAY!!YAY!!YAY!!YAY!!YAY!!YAY!!YAY!!YAY!!YAY!!YAY!!YAY!!YAY!!YAY!!YAY!!YAY!!YAY!!YAY!!

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  8. I got his opus, many thanks for your help.
    Silvia from Bulgaria

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  9. Silvia!

    YAY!!! YAY!!! YAY!!! YAY!!! YAY!!! YAY!!! YAY!!! YAY!!! YAY!!! YAY!!! YAY!!! YAY!!! YAY!!! YAY!!! YAY!!! YAY!!! YAY!!! YAY!!! YAY!!! YAY!!! YAY!!! YAY!!! YAY!!! YAY!!! YAY!!! YAY!!! YAY!!! YAY!!! YAY!!! YAY!!! YAY!!! YAY!!! YAY!!! YAY!!! YAY!!! YAY!!! YAY!!! YAY!!! YAY!!! YAY!!! YAY!!! YAY!!! YAY!!! YAY!!! YAY!!!

    You are more than welcome. Enjoy!
    Cali

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  10. ANA AND SILVIA:
    C
    O
    N
    G
    R
    A
    T
    U
    L
    A
    T
    I
    O
    N
    S!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!....
    YEYYYYYYYY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    TWO MORE OPIS WITH THEIR MUMMIES!!!!

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  11. HEY CALI!!NYTRAM
    HAVE
    JUST
    HAD HIS OPI!!!!!!!!!!!!!!!!!!!!!!!!!!
    YEY!!!!!!!!!!!!!!!!!!!!!!!
    FINALLY!!!!!!!!!!!!!!!!!!!!
    IM SOOOOOOO HAPPY!!!!!!!!!!!!

    ReplyDelete